Privacy Policy
walkingtoweb GmbH
This English translation is provided for information purposes only. In the event of any discrepancy between the German and the English version, the German version shall prevail.
walkingtoweb undertakes to treat your personal data confidentially.
This privacy policy provides information about walkingtoweb's policies and measures for the collection, use, processing, storage, transfer and disclosure, and for the protection, of information that we may collect about you. By accessing our websites, you consent to the terms of this privacy policy and to the processing of information about you as described herein and in accordance with applicable data protection laws. The collection, use, processing, storage, transfer and disclosure of your personal data (as defined below) is limited to the conditions under which you give walkingtoweb your permission. walkingtoweb undertakes to comply with all applicable country-specific data protection laws, including EU standard contractual clauses, model contracts/data exchange agreements, privacy statements and, where applicable, country-specific notification obligations. This privacy policy applies to www.walkingtoweb.com and all other walkingtoweb websites.
Collection of your personal data
Personal data is data that can be attributed directly or indirectly to a specific natural person. The data we may collect from you includes: name, postal address, telephone number, email address, contact preferences, position, login data (user name, password), marketing preferences and, where applicable, IP address. walkingtoweb does not collect any personal information about you unless you voluntarily provide it to us or one of our partners (e.g. to sign up for a newsletter, register for a trial, request a quotation or book a service). You can unsubscribe at any time via the opt-out procedure. Click on the unsubscribe link ("Unsubscribe") that you will find in every newsletter.
Use of your personal data
If you voluntarily provide us with personal data, we use it to provide you with information about our products, process your order, register you for an event, set up an account, provide customer service, answer a specific question or give you access to additional information or offers. We also use the data we collect to improve the content of our website, to notify customers of updates to our website or products and to contact customers for marketing and sales purposes (e.g. contract renewals) related to the customer's individual needs and interests.
Disclosure to third-party providers, service providers and others
To support and optimise our customer relationship, walkingtoweb may store or process your personal data or pass it on to its worldwide partners (e.g. credit card companies and service providers) so that they can perform a function or transaction in connection with the ordering of services. No other data is passed on.
Purpose limitation
walkingtoweb collects or uses the personal data you provide exclusively for the purposes communicated to you, and discloses it only for the purposes communicated to you, unless the disclosure constitutes a use of the personal data for an additional purpose related to the original purpose, is necessary to prepare, negotiate and conclude a contract with you, is required by law or by the authorities, is necessary to establish or preserve a legal claim or defend against a legal claim, or is necessary to prevent fraud or other illegal activities.
Accuracy and retention of personal data
Your personal data is only stored for as long as is necessary for the purposes set out in this privacy policy, unless otherwise required or permitted by law.
Data security
walkingtoweb takes the security of personal data very seriously. To protect the personal data you have provided to us against accidental or unlawful destruction, loss or alteration, walkingtoweb uses technical and organisational security measures that prevent unauthorised disclosure or unauthorised access.
Data breaches
walkingtoweb has implemented very strict security controls, intrusion detection software and processes that notify us of potential or actual attacks on our information systems. walkingtoweb has a data breach notification policy and a dedicated team that reacts immediately to any unauthorised access to our information systems or databases and implements a recovery plan. If a data breach occurs that could affect your personal data, you will be notified as soon as possible after the breach has been identified.
Collection and use of non-personal data
When you access www.walkingtoweb.com (or other walkingtoweb websites), we may automatically collect non-personal data, even if you do not register. This may include data such as the operating system used, the domain name of the website from which you came to our website, the number of visits, the average time spent on a page and the pages you visited. We may use this data and pass it on to our worldwide partners in order to gain insights into the content on our websites and its relevance, enabling us to improve the performance, content or user experience of our websites. Through your use of services to access our website, your communication data (e.g. IP address) or usage data (information about the telecommunications services used) may be generated technically and, depending on the legal situation, may be considered personal data. Where necessary, the collection and processing of your communication and usage data and the subsequent use of such data take place exclusively in accordance with the applicable data protection frameworks and laws.
Third-party websites and links
walkingtoweb is only responsible for the data protection measures of walkingtoweb and the walkingtoweb websites. The walkingtoweb website may provide links to other websites for additional information or for ease of use. walkingtoweb has no control over these other websites, does not make any recommendations for or representations about other websites and is not responsible for the data protection measures of these other websites.
Right to be forgotten
walkingtoweb undertakes to take reasonable steps to ensure that requests to delete personal data are complied with within a reasonable period. walkingtoweb will do its utmost to delete your personal data if you withdraw your consent to receive information (opt-out) or request the deletion of your data.
Questions
walkingtoweb undertakes to respond to reasonable requests to review the personal data we hold about you and to supplement, correct or delete any inaccuracies. If you would like your data to be supplemented, corrected or deleted, or if you have questions that are not answered in this privacy policy, please write to walkingtoweb GmbH, Obsthaldenstrasse 187, CH-8046 Zurich, or send an email to privacy@walkingtoweb.com.
Privacy policy for the use of Matomo Analytics
This website uses Matomo Analytics, a web analytics service installed locally on walkingtoweb's servers. Matomo Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is not transferred to or stored on external servers. Your IP address is only stored in shortened form and does not allow us to draw any conclusions about the exact location of access. Matomo uses the analysis information only to evaluate the use of the website and to compile reports on website activity. None of the information collected with Matomo is transferred to third parties. The IP address transmitted by your browser as part of Matomo Analytics is not merged with other data. You can prevent cookies from being installed by adjusting the settings of your browser software accordingly. By using this website, you consent to the processing of the data collected about you by the local Matomo Analytics solution in the manner described above and for the purpose stated above.
Storage location Switzerland
Your data is hosted solely and exclusively in Switzerland and is also backed up only in Switzerland. Our entire infrastructure is managed completely by ourselves, and only walkingtoweb employees have access to the software and hardware. We comply with all Swiss data protection regulations and therefore also with all data protection regulations applicable in the EU / DE / AT.
